Livraison offerte des 50€ |Offre été = 2 achetées = 1 offerte .
These General Terms and Conditions of Sale (GTC) govern the sale of products on the Harson Gray website, accessible at https://www.harson-gray.com. By placing an order, you unconditionally accept these GTC.
1. Ordering Terms
To place an order, the customer must:
- Choose the desired products.
- Add them to their cart.
- Complete the required delivery information.
- Proceed to checkout following the instructions provided.
An order confirmation will be sent by email to the address provided when ordering.
2. Payment
Payments can be made by credit card, Stripe, or Klarna. Payment is due immediately upon ordering. Payment information is secure and encrypted.
3. Delivery
Delivery is free, taking between 5 and 15 days to all countries. Delivery times may vary depending on the destination country. In the event of a delivery delay, the customer will be informed by email.
4. Right of Withdrawal
In accordance with Article L221-18 of the French Consumer Code, the customer has a 14-day right of withdrawal from the date of receipt of the products.
To exercise this right, the customer must notify their decision to withdraw by email to info@harson-gray.com. The products must be returned in new and complete condition.
5. Guarantees
All products benefit from the legal guarantee of conformity and the warranty against hidden defects. In the event of a defect, the customer may request an exchange or a refund.
6. Liability
Harson Gray shall not be liable for product misuse, force majeure, or events beyond our control.
7. Customer Service
For any questions or complaints, the customer may contact our customer service by email at info@harson-gray.com or by telephone at 04 80 95 98 35.
8. Applicable Law
These Terms and Conditions are governed by French law. Any dispute will be submitted to the competent courts of France.
9. Dispute Resolution
In the event of a dispute, the customer may resort to mediation. The mediator’s contact details are available upon request.
Last updated: October 2023