Introduction

Welcome to Harson Gray’s Privacy Policy. This policy aims to inform you about how we collect, use, and protect your personal data when you use our e-commerce site, accessible at www.harson-gray.com.

Data Controller

The data controller is:

Harson Gray
Email: info@harson-gray.com
Telephone: 04 80 95 98 35
Address: 15, IMPASSE DES EPINGUY, 74100 VETRAZ-MONTHOUX, France
SIREN Number: 838 041 341 00028
VAT Intra-Community: FR47838041341

Types of Data Collected

We collect the following types of data:

• Identification data (first name, last name)
• Contact information (email address, telephone number, delivery address)
• Payment information (credit card details, Stripe/Klarna account information)
• Browsing data (cookies, login details, server logs)

Purposes of Processing

We use your personal data for the following purposes:

• Processing and managing orders
• Communicating with you about your order
• Improving our services and website
• Sending promotional offers (if you have consented)

Legal basis for processing

The processing of your personal data is based on the following legal bases:

• Performance of a contract (processing your orders)
• Consent (for marketing communications)
• Legitimate interests (improving our services)

Retention period

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal requirements. In general, we retain your data:

• For the duration of the business relationship, and up to 3 years after its end for prospecting
• Payment data: up to 13 months after the transaction for security reasons

User Rights

In accordance with current regulations, you have the following rights:

• Right of access: You can request access to the personal data we hold about you.
• Right of rectification: You can request the correction of your inaccurate personal data.
• Right to erasure: You can request the erasure of your data, under certain conditions.
• Right to restriction of processing: You can request the restriction of the processing of your data.
• Right to Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: You can object to receiving marketing communications at any time.

Data recipients

The collected data may be transmitted to the following recipients:

• Our internal team for order processing
• Our partners (payment and delivery providers)
• Judicial authorities in the event of a legal request

Transfers outside the European Union

We do not transfer your personal data outside the European Union, unless this is necessary to process your order (for example, for payments via providers based outside the EU). In this case, we ensure that adequate safeguards are in place.

Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences in your browser settings. For more information, please see our cookie policy on our website.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

Contact

For any questions regarding our privacy policy or to exercise your rights, you can contact us at the following email address: info@harson-gray.com.

Changes to our Privacy Policy

We reserve the right to update this privacy policy. We will notify you of any changes by posting the new version on our website.